https://community.ee.co.uk/t5/Roaming/Call-failure-while-roaming-in-EU/m-p/1528371#M5875 <P>@</P> <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/959167">@RuffbarT</a>&nbsp;, does your husband have roaming enabled on his account, as each number does have to have roaming on the account number and did he receive the welcome message on his number?</P> <P>Just read, email, messaging and data, are they using wifi or actual data?</P> Sat, 26 Apr 2025 19:37:27 GMT Schockwave 2025-04-26T19:37:27Z https://community.ee.co.uk/t5/Roaming/Call-failure-while-roaming-in-EU/m-p/1528367#M5874 <P>my phone number works fine while roaming, but my husbands number ( an additional line on my contract) will not make a call - every call ends with call failure. EE techs are aware &nbsp;of the problem &amp; has happened to many customers roaming since the 18th April ‘25. All resets &amp; trying alternative service providers don’t work either. totally unacceptable that after 10 days the problems not resolved &gt; ps sms, email messaging &amp; data are ok just can’t make a voice call&gt;&gt;</P> Sat, 26 Apr 2025 18:38:56 GMT https://community.ee.co.uk/t5/Roaming/Call-failure-while-roaming-in-EU/m-p/1528367#M5874 RuffbarT 2025-04-26T18:38:56Z https://community.ee.co.uk/t5/Roaming/Call-failure-while-roaming-in-EU/m-p/1528371#M5875 <P>@</P> <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/959167">@RuffbarT</a>&nbsp;, does your husband have roaming enabled on his account, as each number does have to have roaming on the account number and did he receive the welcome message on his number?</P> <P>Just read, email, messaging and data, are they using wifi or actual data?</P> Sat, 26 Apr 2025 19:37:27 GMT https://community.ee.co.uk/t5/Roaming/Call-failure-while-roaming-in-EU/m-p/1528371#M5875 Schockwave 2025-04-26T19:37:27Z