https://community.ee.co.uk/t5/Roaming/I-can-t-work-out-how-to-speak-to-anyone-on-the-phone/m-p/1528302#M5860 <P>I have the same problem. &nbsp;I think it's to do with them changing the roaming pass to one which defaults to EU rather than ROW. &nbsp;However, it's impossible to change the add-on within 30 days and I can't work out how to speak to anyone on the phone - even when I can connect through another route it just takes me through their ridiculous new system.</P> Mon, 28 Apr 2025 06:29:01 GMT Scottk3 2025-04-28T06:29:01Z https://community.ee.co.uk/t5/Roaming/I-can-t-work-out-how-to-speak-to-anyone-on-the-phone/m-p/1528302#M5860 <P>I have the same problem. &nbsp;I think it's to do with them changing the roaming pass to one which defaults to EU rather than ROW. &nbsp;However, it's impossible to change the add-on within 30 days and I can't work out how to speak to anyone on the phone - even when I can connect through another route it just takes me through their ridiculous new system.</P> Mon, 28 Apr 2025 06:29:01 GMT https://community.ee.co.uk/t5/Roaming/I-can-t-work-out-how-to-speak-to-anyone-on-the-phone/m-p/1528302#M5860 Scottk3 2025-04-28T06:29:01Z https://community.ee.co.uk/t5/Roaming/I-can-t-work-out-how-to-speak-to-anyone-on-the-phone/m-p/1528338#M5862 <P>"Me too" post moved to a new thread, your symptoms sound a little different to the user whose thread you jumped onto - potentially mis-advising them.</P> <P>Does your phone show a connection to a local network in your host country? Can you make &amp; receive calls? Can you send &amp; receive text messages? In other words - is your issue data-specific (that's an add-on issue) or is it roaming-in-general?</P> Sat, 26 Apr 2025 16:44:59 GMT https://community.ee.co.uk/t5/Roaming/I-can-t-work-out-how-to-speak-to-anyone-on-the-phone/m-p/1528338#M5862 bristolian 2025-04-26T16:44:59Z