topic Changes to roam abroad in Roaming

Changes to roam abroad

RMee2 — Tue, 15 Apr 2025 17:01:33 GMT

Hi,

I received a message from EE saying there are changes to the roaming and they are moving me in roam EU automatically. When logging into the app, it still says I have Roam abroad which is both the EU and ROW. Does this mean that I can use my data in both the EU and US without any charges. I am on all rounder contract.

Thanks

Re: Changes to roam abroad

Lesley_W — Wed, 16 Apr 2025 10:39:48 GMT

Hi @RMee2

Thanks for coming to our community.

We don't have access to your account here on the forum, but your EE add-ons should reflect the roaming option you have. If you are going abroad sure and want to double check, our customer care team can look at your specific account and make sure it's set up.

Lesley