topic Re: Zone 2 pass in Roaming

Zone 2 pass

ChrisB979 — Fri, 11 Apr 2025 11:43:10 GMT

I bought a Zone 2 Pass for use in Colombia. I had a text saying it was active but it wasn't shown anywhere on my account when I logged in. How can I tell if it really is active?

Re: Zone 2 pass

Northerner — Fri, 11 Apr 2025 12:30:59 GMT

Hi @ChrisB979

You'll know when the internet works.

Have you checked roaming is activated on your account as well.

Thanks

Re: Zone 2 pass

bristolian — Fri, 11 Apr 2025 17:10:13 GMT

The only place on your account where roaming is displayed, is under your add-ons, where in the past couple of months, a "full roaming" option has started to appear.

The normal method for purchasing roaming add-ons since late last year, is by using a link in the welcome text message sent when you first arrive in a foreign country. You must have a local network connection to receive texts abroad and thus be roaming.

I would therefore conclude, that lack of roaming ability is not the problem in your case.