Roaming USA

AH48A — Sat, 05 Apr 2025 21:02:45 GMT

Change to the roaming plan now cannot enable it or send or receive messages/calls?! Help!

Re: Roaming USA

Northerner — Sat, 05 Apr 2025 21:48:13 GMT

Hi @AH48A

You'll need to download Skype and over wifi call EE on the number in my signature during UK office hours.

Thanks

Re: Roaming USA

XRaySpeX — Sat, 05 Apr 2025 22:01:53 GMT

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.

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Roaming USA

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