topic Re: Roaming in Colombia only on 3G in Roaming

Roaming in Colombia only on 3G

maxval54 — Sat, 22 Feb 2025 18:11:13 GMT

Hi,

I'm in Colombia since yesterday. I bought a zone 1-2 plan which is supposed to cover Colombia. However, I get no signal other than 3G. Before Colombia I was in Peru using 5G with the zone1-2 pass no problem.

Help please!

Re: Roaming in Colombia only on 3G

Northerner — Sat, 22 Feb 2025 18:16:22 GMT

Hi @maxval54

You're roaming and foreign networks are not under EE control. You'll get what the network provides.

Try manually selecting another network if available.

Thanks

Re: Roaming in Colombia only on 3G

bristolian — Sat, 22 Feb 2025 19:19:24 GMT

The network coverage you obtain abroad is not governed by the billing add-on you choose.

It's governed by the roaming agreements EE have with foreign networks, and the coverage they provide. Use manual network selection to choose alternative local operators as befits your circumstances.

Re: Roaming in Colombia only on 3G

maxval54 — Sat, 22 Feb 2025 20:20:04 GMT

Thank you.

I manually selected another network and now it's working in 4G. When in automatic, the iPhone was using a network with only 3G.

The 4G network is Movistar. It's the first time I travel to a covered country needing to do this manually.

Thanks again!!

Re: Roaming in Colombia only on 3G

Leanne_T — Sun, 23 Feb 2025 08:09:54 GMT

Hi there @maxval54

Thanks for coming back and letting us know the network reset worked for you 🙂

Have a great time.

Leanne.