https://community.ee.co.uk/t5/Roaming/Roaming-issues-Morocco/m-p/1508359#M4263 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />Have you used your phone abroad previously, did you receive a welcome text message on first arrival abroad? These are good evidence of roaming being enabled if so. In these cases, manually cycling through all available local networks often resolves issues - toggling flight mode can have the same effect.<BR /><BR />If not...On PAYG, roaming is auto-enabled once your phone is used in the UK first. On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.</P> Mon, 17 Feb 2025 20:30:18 GMT bristolian 2025-02-17T20:30:18Z https://community.ee.co.uk/t5/Roaming/Roaming-issues-Morocco/m-p/1508358#M4262 <P>I have landed in Morocco but forgot to initiate roaming to Morocco before I left. I don’t seem to be able to send text or even go onto 4G/5G briefly to buy a data bundle for the day?&nbsp;</P> Mon, 17 Feb 2025 20:26:18 GMT https://community.ee.co.uk/t5/Roaming/Roaming-issues-Morocco/m-p/1508358#M4262 GLynch 2025-02-17T20:26:18Z https://community.ee.co.uk/t5/Roaming/Roaming-issues-Morocco/m-p/1508359#M4263 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />Have you used your phone abroad previously, did you receive a welcome text message on first arrival abroad? These are good evidence of roaming being enabled if so. In these cases, manually cycling through all available local networks often resolves issues - toggling flight mode can have the same effect.<BR /><BR />If not...On PAYG, roaming is auto-enabled once your phone is used in the UK first. On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.</P> Mon, 17 Feb 2025 20:30:18 GMT https://community.ee.co.uk/t5/Roaming/Roaming-issues-Morocco/m-p/1508359#M4263 bristolian 2025-02-17T20:30:18Z