topic Re: Making calls from Cyprus? in Roaming

Making calls from Cyprus?

Mikael186 — Tue, 11 Feb 2025 12:11:03 GMT

Is there an issue with making and receiving calls from Cyprus?

Re: Making calls from Cyprus?

Ali_A — Tue, 11 Feb 2025 14:29:36 GMT

Hi @Mikael186

Welcome to the Community

Do you have any signal while in Cyprus?

Have you been able to make/receive calls previously?

Are you in South or North Cyprus? Or near any borders between the two?

Ali

Re: Making calls from Cyprus?

XRaySpeX — Tue, 11 Feb 2025 20:43:01 GMT

@Mikael186 : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.