topic Re: Turkey roaming in Roaming

Turkey roaming

Meganbryce15 — Tue, 04 Jan 2022 17:13:23 GMT

Hi, I’m going to turkey in may. I have a smart benefit plan and have got the roaming pass but I have no idea if I can use my mobile data while in turkey or if I will have a costly bill at the end of the month. Can anyone help?
TIA

Re: Turkey roaming

Northerner — Tue, 04 Jan 2022 17:19:33 GMT

Hi @Meganbryce15

Turkey isn't in the EU so your charges are found here under the turkey roaming page:

https://ee.co.uk/help/help-new/roaming-costs/countries/turkey-and-northern-cyprus

Please also ensure roaming and international calls are activated on your account (text ROAMING to 150)

Thanks

Re: Turkey roaming

Sal09 — Wed, 12 Jan 2022 11:47:12 GMT

Hi,

I was about to create a new post re Turkey Roaming as we will be travelling to Istanbul end of Feb 22. I rang EE and was advised by a CS if you are going to the European side of Turkey We can use both our EE plans as per usual. But upon searching the internet I think CS provided me with incorrect info.

Can some one on here please correct me if im wrong or help.

Thanks

Sal

Re: Turkey roaming

Chris_B — Wed, 12 Jan 2022 12:19:04 GMT

@Sal09 It’s listed as Turkey so it’s the whole of Turkey.

It’s only northern Cyprus that you have to be careful when roaming as you could join a Turkish network and you’ll be charged for usage.

Re: Turkey roaming

Sal09 — Wed, 12 Jan 2022 12:30:57 GMT

Thanks @Chris_B

Best and safer option will be to just add Roaming Add On. I think its only £6 per day.

Re: Turkey roaming

AminR-89 — Tue, 18 Jan 2022 11:03:29 GMT

Apologies for the dumb question, just for my understanding and clarity - we WILL need to add roaming to use our phones in Istanbul?

Re: Turkey roaming

James_B — Tue, 18 Jan 2022 12:02:13 GMT

Hi @AminR-89,

Welcome to the EE Community. 🙂

Yes, you'll need to activate roaming if you're on a pay monthly plan. (Pay as you go accounts will be ready to roam)

To activate roaming, please text ROAMING to 150.

Hope this helps.

James

Re: Turkey roaming

Sol2022 — Tue, 12 Apr 2022 01:54:15 GMT

Hi,

Would you mind sharing your experience with EE in Turkey?

I am on Pay as you go with EE. I understand there’s no chance I could use my UK data in Istanbul like I do in Europe?

Many thanks,

Sol

Re: Turkey roaming

Jon_K — Tue, 12 Apr 2022 06:47:29 GMT

Hi @Sol2022.

Welcome to the community.

You can see all of the rates and the bundles available in Turkey on our EE Roaming Page.

Hope this helps.

Jon

Re: Turkey roaming

AminR-89 — Wed, 20 Apr 2022 14:03:48 GMT

Hi Sol, apologies for the delay in response.

Overall it was good, had 3G/4G signal. Only issue was the limit, I ran out of data every day and came home to a £80 bill!

Re: Turkey roaming

CC333 — Wed, 18 May 2022 20:16:15 GMT

But only £2 a day on sky mobile

Re: Turkey roaming

Tomcalnan — Fri, 02 Sep 2022 20:05:55 GMT

You only get 500mb for that.. which is a joke

Re: Turkey roaming

cherylkidd — Tue, 11 Oct 2022 10:46:35 GMT

Hi,

Is this covered under Roam Further pass?

Re: Turkey roaming

Christopher_G — Tue, 11 Oct 2022 10:58:27 GMT

Hi @cherylkidd

The Roam Further pass covers the countries below:

New Zealand
Australia
Mexico
Canada
USA

Thanks

Chris

Re: Turkey roaming

XRaySpeX — Tue, 11 Oct 2022 19:43:38 GMT

No, @cherylkidd , Turkey is not in the EU.