topic Can't contact about roaming issues in Roaming

Can't contact about roaming issues

MJAK — Wed, 15 Jan 2025 17:28:33 GMT

I AM IN ANTALAY. TRIED CONTACTING EE ON "Call us Monday to Friday, 8am to 9pm Saturday and Sunday, 8am to 8pm Call from outside the UK +44 (0)7953 966 150 Roaming charges may apply.". IT JUST DOES NOT WORK!!!!!!! TRIED DIALING 150, NOPE THAT DOES NOT WORK EITHER!!!!!!!!!!! WHEN I TRY 150 A MESSAGE COMES UP SAYING +44150!!!! NOPE THAT THAT DOES NOT WORK EITHER??????????????? WHAT IN HEAVENS NAME ACTUALLY WORKS ??????????????? I NEED TO GET IN TOUCH WITH A HUMAN FOR SUPPORT!!!!!!!!!!!!!

Re: Can't contact about roaming issues

bristolian — Wed, 15 Jan 2025 17:53:49 GMT

Posting in capitals on the internet is widely regarded as shouting, and thus rude.

Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

Re: Can't contact about roaming issues

Legin51 — Wed, 15 Jan 2025 19:59:20 GMT

Try calling EE using Skype on +448009566000 - it’s a free call
On Skype - you don’t need a subscription or call credit.

I was able to speak to EE and (eventually) get the problems with the new Travel Pass fixed.

Sent from my iPhone