https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495619#M3636 <P>I presume from your reference to "purchasing a SIM", that you're on PAYG? If so, do you have sufficient credit to make or receive the call abroad?</P> <P>Text BALANCE to 150 and confirm the result - which country are you in?</P> Mon, 13 Jan 2025 22:11:41 GMT bristolian 2025-01-13T22:11:41Z https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495586#M3634 <BLOCKQUOTE><P>Hi, I have just purchased an EE SIM card and plan to use it outside of the UK. I activated the SIM card and inserted it into the device. I received a roaming SMS. But incoming and outgoing calls are not established. How can I fix this problem?</P></BLOCKQUOTE> Mon, 13 Jan 2025 20:34:31 GMT https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495586#M3634 esmaili91 2025-01-13T20:34:31Z https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495588#M3635 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4661165">@esmaili91</a>&nbsp; On contract or PAYG ? &nbsp;<BR />and you might want to look at&nbsp;<A href="https://ee.co.uk/help/mobile/roaming/roaming-costs" target="_blank" rel="noopener">THIS</A>&nbsp;</P> Mon, 13 Jan 2025 20:37:12 GMT https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495588#M3635 Chris_B 2025-01-13T20:37:12Z https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495619#M3636 <P>I presume from your reference to "purchasing a SIM", that you're on PAYG? If so, do you have sufficient credit to make or receive the call abroad?</P> <P>Text BALANCE to 150 and confirm the result - which country are you in?</P> Mon, 13 Jan 2025 22:11:41 GMT https://community.ee.co.uk/t5/Roaming/Unable-to-make-and-receive-calls/m-p/1495619#M3636 bristolian 2025-01-13T22:11:41Z