Unable to make a call from France / Belgium

M333leee — Fri, 18 Oct 2024 10:57:35 GMT

Iv just landed in Belgium and I am unable to make outgoing calls. I get an automated message from a lady saying “this number is unauthorised”.

I can receive calls, text, WhatsApp use data etc but I can not make out going calls.

I have tried the EE WhatsApp help but no good.

Re: Unable to make a call from France / Belgium

bristolian — Fri, 18 Oct 2024 11:06:45 GMT

EE don't have any WhatsApp help, so I'm unsure what you're referring to there.

Receiving calls & texts proves roaming is active, Belgium is within the EU thus the daily charge would cover all usage - a spend cap therefore shouldn't be the issue.

Have you tried manually connecting to each local network in turn, and are the symptoms the same on each?

topic Unable to make a call from France / Belgium in Roaming

Unable to make a call from France / Belgium

Re: Unable to make a call from France / Belgium