https://community.ee.co.uk/t5/Roaming/US-roaming-charges-confusion/m-p/1491147#M3142 <HR /><P>Hi</P><P>Ive just joined EE as my old phone plan did not have good roaming charges for the US and I will be living there for 4 months so wanted to find somewhere that supported roaming there. I was told EE was good as they had a roaming pass for £25 a month extra that you can add on when needed. I even called up EE to check I would have access to this before I took out a plan online but now my plan is set up it looks like all that is available to me is a £5 24 hours pass or a £25 7 day pass which is not beneficial to me at all. I understand I may need to be on a ‘full works plan’ but I did not see an option for that when signing up and can not see how much it would be to upgrade. I’ve tried calling customer services but I am just met with pre recorded messages that eventually end the call and send me a text of information I already know. I will be upset if this can not be sorted out as I only switched to EE for this reason as a normal plan is more expensive than the previous company I was with.</P><P>Thanks for the help!</P> Thu, 02 Jan 2025 11:40:09 GMT beth_any 2025-01-02T11:40:09Z https://community.ee.co.uk/t5/Roaming/US-roaming-charges-confusion/m-p/1491147#M3142 <HR /><P>Hi</P><P>Ive just joined EE as my old phone plan did not have good roaming charges for the US and I will be living there for 4 months so wanted to find somewhere that supported roaming there. I was told EE was good as they had a roaming pass for £25 a month extra that you can add on when needed. I even called up EE to check I would have access to this before I took out a plan online but now my plan is set up it looks like all that is available to me is a £5 24 hours pass or a £25 7 day pass which is not beneficial to me at all. I understand I may need to be on a ‘full works plan’ but I did not see an option for that when signing up and can not see how much it would be to upgrade. I’ve tried calling customer services but I am just met with pre recorded messages that eventually end the call and send me a text of information I already know. I will be upset if this can not be sorted out as I only switched to EE for this reason as a normal plan is more expensive than the previous company I was with.</P><P>Thanks for the help!</P> Thu, 02 Jan 2025 11:40:09 GMT https://community.ee.co.uk/t5/Roaming/US-roaming-charges-confusion/m-p/1491147#M3142 beth_any 2025-01-02T11:40:09Z https://community.ee.co.uk/t5/Roaming/US-roaming-charges-confusion/m-p/1491153#M3143 <P>There's several "Full Works" plans listed under SIM Only in the shop, currently £29 a month, but it's probably best you call and discuss as you are a new customer and hopefully you'll get your call answered if you keep trying.</P> <P>For 4 months, I'd be looking at a local eSIM as well, helps to have a local number rather than an international one.</P> Thu, 02 Jan 2025 11:59:29 GMT https://community.ee.co.uk/t5/Roaming/US-roaming-charges-confusion/m-p/1491153#M3143 chistery 2025-01-02T11:59:29Z