https://community.ee.co.uk/t5/Roaming/Worst-customer-service/m-p/1477080#M2211 <P>Been trying to contact an actual person about roaming as I go to Mexico tomorrow and need the £25 pass for 2 phones. I’ve phoned 150 and the options are 1 for visual service or 2 for whatever. Anyway I go 2 and follow the instructions then so far down it cuts me off and tells me to do it via text. Is there a way to speak to someone&nbsp;</P> Sat, 23 Nov 2024 14:19:13 GMT imortaltom21_ 2024-11-23T14:19:13Z https://community.ee.co.uk/t5/Roaming/Worst-customer-service/m-p/1477080#M2211 <P>Been trying to contact an actual person about roaming as I go to Mexico tomorrow and need the £25 pass for 2 phones. I’ve phoned 150 and the options are 1 for visual service or 2 for whatever. Anyway I go 2 and follow the instructions then so far down it cuts me off and tells me to do it via text. Is there a way to speak to someone&nbsp;</P> Sat, 23 Nov 2024 14:19:13 GMT https://community.ee.co.uk/t5/Roaming/Worst-customer-service/m-p/1477080#M2211 imortaltom21_ 2024-11-23T14:19:13Z https://community.ee.co.uk/t5/Roaming/Worst-customer-service/m-p/1477103#M2216 <P>Text ROAMING PASS to 150 from each phone.</P> <P>As&nbsp;you are on contract, just remember to text ROAMING to 150 before you leave UK to ensure the roaming ability is enabled on your account.</P> Sat, 23 Nov 2024 14:56:03 GMT https://community.ee.co.uk/t5/Roaming/Worst-customer-service/m-p/1477103#M2216 XRaySpeX 2024-11-23T14:56:03Z