topic Re: Not receiving calls or texts from the UK whilst on holiday in Roaming

Not receiving calls or texts from the UK whilst on holiday

Barkley1 — Sun, 01 Sep 2024 12:31:48 GMT

I am currently on holiday in Greece. I have EE Roaming etc. I can make calls and send texts to the UK but I cannot receive texts or calls back. Help please.

Re: Not receiving calls or texts from the UK whilst on holiday

Chris_B — Sun, 01 Sep 2024 12:43:09 GMT

@Barkley1 If you can make calls and send texts then roaming is working but have you tried just restarting the device?

Re: Not receiving calls or texts from the UK whilst on holiday

Barkley1 — Sun, 01 Sep 2024 13:07:11 GMT

Yes. Its a weird one. Turned phone off and on. Turned Airplane mode off and on again. Just phoned my daughter, it worked fine but she couldn't ring me back, voice message saying I wasn't available.

Re: Not receiving calls or texts from the UK whilst on holiday

Debbie_G — Sun, 01 Sep 2024 14:09:34 GMT

Hey @Barkley1

Welcome to the community.

Could you try a manual network search and connect to another provider? If you need any help doing this, please let me know what device you're using.

Debbie 🙂