topic Re: System Problems/ Roaming etc etc in Roaming

System Problems/ Roaming etc etc

coleybenn — Thu, 29 Aug 2024 09:51:56 GMT

Are people having trouble logging in today. I cannot access our business accounts. 2 Directors are not able to make International Calls - one is in the UK, the other in the EU. I cannot check if Roaming is enabled as I cant access any account info.

Does Roaming have to be re-activated every time you come back to the UK from overseas?

Sometimes our calls are included in all the bolt ons we have - and then sometimes they are not and the spend cap gets breached and everything shuts down.

It is a shambles.

Re: System Problems/ Roaming etc etc

coleybenn — Thu, 29 Aug 2024 09:53:38 GMT

Exactly the same - was working fine, now glitching the whole time as if they keep rebooting the system and removing all the bolt ons etc.

Absolute shambles.

Re: System Problems/ Roaming etc etc

coleybenn — Thu, 29 Aug 2024 09:55:01 GMT

Can't even login today... says there is a system fault. Try again later.... like it's 1980s

Re: System Problems/ Roaming etc etc

bristolian — Thu, 29 Aug 2024 10:22:12 GMT

International roaming is a one-off setting - once activated, it remains so unless you explicitly request it removed.