https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425276#M1988 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4504421">@Ash1351</a>&nbsp;:&nbsp;Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Fri, 23 Aug 2024 23:46:16 GMT XRaySpeX 2024-08-23T23:46:16Z https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425269#M1986 <P>My unlimited free data and talk is not working in Austria&nbsp;</P> Fri, 23 Aug 2024 22:55:35 GMT https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425269#M1986 Ash1351 2024-08-23T22:55:35Z https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425270#M1987 <P>can I get some help please&nbsp;</P> Fri, 23 Aug 2024 22:59:09 GMT https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425270#M1987 Ash1351 2024-08-23T22:59:09Z https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425276#M1988 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4504421">@Ash1351</a>&nbsp;:&nbsp;Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto. <BR /><BR />Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.</P> Fri, 23 Aug 2024 23:46:16 GMT https://community.ee.co.uk/t5/Roaming/Why-can-t-I-use-my-data-in-Austria/m-p/1425276#M1988 XRaySpeX 2024-08-23T23:46:16Z