topic Re: Personal HotSpot abroad (Canada) in Roaming

Personal HotSpot abroad (Canada)

MarkH09 — Fri, 16 Aug 2024 11:17:47 GMT

We are travelling in Canada and neither my nor my wife’s hotspots will allow our kids to connect on hotspot. Anyone have any ideas on why not? Thanks so much.

Re: Personal HotSpot abroad (Canada)

XRaySpeX — Fri, 16 Aug 2024 11:18:29 GMT

Can your kids use their phones normally w/out connecting over WiFi to your hotspots?

Re: Personal HotSpot abroad (Canada)

MarkH09 — Fri, 16 Aug 2024 11:33:50 GMT

No their data has been turned off as they don’t have add on roaming so will cost a lot. Both my wife and I have tried connecting to each other too and this does not work either. In my phone the link button appears as if she is connected but on her phone the connection attempt just keeps spinning.

Re: Personal HotSpot abroad (Canada)

XRaySpeX — Fri, 16 Aug 2024 11:42:10 GMT

There should be nowt preventing 2 phones connecting over WiFi to each other. It's not using the mobile network & so is not roaming. Both phones will be using the hotspot's data.

Re: Personal HotSpot abroad (Canada)

Leanne_T — Fri, 16 Aug 2024 11:54:10 GMT

Hi @MarkH09

Thanks for posting on the community.

Can I just check, can you and your wife access data and have a roaming add-on?

If so, have you tried connecting to another network and trying the hotspot again?

Leanne 🙂

Re: Personal HotSpot abroad (Canada)

MarkH09 — Fri, 16 Aug 2024 11:57:51 GMT

Oh brilliant! That fixed it. Thanks so much. I had no idea that different host networks could limit hotspot connection from working. Thanks again

Re: Personal HotSpot abroad (Canada)

MarkH09 — Fri, 16 Aug 2024 11:58:47 GMT

Thanks Leanne sorted it it was a hosting network issue. 😊

Re: Personal HotSpot abroad (Canada)

Leanne_T — Fri, 16 Aug 2024 12:10:33 GMT

You're very welcome, glad I could help you get this sorted @MarkH09

I hope you all have an amazing time in Canada 🙂

Leanne.