https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397705#M1719 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On PAYG, this is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.</P> Sun, 16 Jun 2024 20:03:26 GMT bristolian 2024-06-16T20:03:26Z https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397696#M1717 Sun, 16 Jun 2024 19:26:17 GMT https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397696#M1717 Bazza190121 2024-06-16T19:26:17Z https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397699#M1718 <P>Hi <a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4425869">@Bazza190121</a>&nbsp;</P> <P>Is roaming activated on his account.&nbsp;</P> <P>If not you'll need to speak to EE CS on 150 to activate roaming on your son account.&nbsp;</P> <P>Thanks&nbsp;</P> Sun, 16 Jun 2024 19:37:24 GMT https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397699#M1718 Northerner 2024-06-16T19:37:24Z https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397705#M1719 <P>Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts &amp; mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.<BR /><BR />On PAYG, this is auto-enabled once your phone is used in the UK first.<BR />On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?<BR /><BR />If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 0798586 using a web-calling app such as Skype over WiFi.</P> Sun, 16 Jun 2024 20:03:26 GMT https://community.ee.co.uk/t5/Roaming/My-sons-esim-wont-work-in-ireland/m-p/1397705#M1719 bristolian 2024-06-16T20:03:26Z