topic Re: Turkey Receiving Texts in Roaming

Turkey Receiving Texts

Blondie9 — Mon, 09 Sep 2024 08:37:04 GMT

I’m abroad in Turkey. need to receive texts via UK for two factor authentication purposes to continue running my business in UK

I’ve tried calling EE customer service from abroad number but it’s going to voicemail. It’s driving me slightly mad as can’t call from my own phone & had to borrow someone else’s. I’ve tried texting WORLD to 150 but text won’t go through. I’ve tried turning roaming on, still no joy. Bought a local Sim only to find that doesn’t cover texts. To be honest I don’t need to send texts just receive them so not even sure I need a “pass” of any sort. Is there anything I can do via WIFI from my own phone to resolve?

Re: Turkey Receiving Texts

bristolian — Mon, 09 Sep 2024 08:47:45 GMT

Regardless of any billing add-on, your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

Re: Turkey Receiving Texts

XRaySpeX — Mon, 09 Sep 2024 18:16:53 GMT

@Blondie9 : Texts are free to receive worldwide provided your ability to roam is enabled.