topic Re: Adding a spend cap. in Roaming

Adding a spend cap.

NW_Saint — Thu, 05 Sep 2024 13:32:04 GMT

Hi,

I know I need to add a spend cap so my data etc. can be used abroad (Italy), but how far in advance do I need to add that spend cap to ensure my phone is ready to be used abroad?

Thanks in advance.

Re: Adding a spend cap.

bristolian — Thu, 05 Sep 2024 14:00:43 GMT

What makes you think a spend cap is needed to use your phone abroad? Of far more importance is that you enable roaming to allow access to foreign networks - this is free of charge and can be done anytime.

Pay-monthly users can text ROAMING to 150, PAYG users just need to ensure their phone has been used in the UK first.

The only time a spend-cap is relevant is that, whether you are using the monthly roaming pass or daily charge, that those charges can be applied to your account.. assuming you're on pay-monthly.

Re: Adding a spend cap.

NW_Saint — Thu, 05 Sep 2024 14:23:52 GMT

Hi,

Because I have this “£2.47 per day for EU roaming” as a non removable add-on, to use this I need to have a spend cap in place to cover the daily fee.

Thanks

Re: Adding a spend cap.

bristolian — Thu, 05 Sep 2024 14:35:41 GMT

In which case you need sufficient headroom in your spend cap when the charges are going to be incurred. In other words - when you are roaming.

Re: Adding a spend cap.

NW_Saint — Thu, 05 Sep 2024 14:37:01 GMT

Thanks, appreciate that, but how far on advance do I need to apply the spend cap?

Re: Adding a spend cap.

XRaySpeX — Thu, 05 Sep 2024 14:39:11 GMT

On the day of travel as you depart UK.

Re: Adding a spend cap.

NW_Saint — Thu, 05 Sep 2024 14:39:43 GMT

Thank you

Re: Adding a spend cap.

XRaySpeX — Thu, 05 Sep 2024 14:44:36 GMT

@bristolian wrote:

The only time a spend-cap is relevant is that, whether you are using the monthly roaming pass or daily charge, that those charges can be applied to your account.. assuming you're on pay-monthly.

The Spend Cap is not relevant when using the Roam Abroad Pass as it cannot restrict it.

Re: Adding a spend cap.

XRaySpeX — Thu, 05 Sep 2024 14:45:45 GMT

Thanks! You're welcome 🙂 ! Glad I could be of assistance & trust it is now sorted.

Re: Adding a spend cap.

NW_Saint — Thu, 05 Sep 2024 15:17:01 GMT

It is indeed, thanks again.