topic Re: Can’t receive texts abroad in Roaming

Can’t receive texts abroad

Nicknat7 — Wed, 04 Sep 2024 13:13:03 GMT

Re: Can’t receive texts abroad

bristolian — Wed, 04 Sep 2024 13:21:01 GMT

Can you make or receive calls abroad? Can you send text messages? Does your phone show coverage of a local network? Have you tried using alternative local networks - what was the result?

Have you been able to receive texts abroad previously? Did you receive the welcome text message on first arrival abroad?

Re: Can’t receive texts abroad

XRaySpeX — Wed, 04 Sep 2024 14:36:26 GMT

@Nicknat7 : Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before you left to go abroad?

If you are on contract, did you activate roaming on your EE a/c before you left UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Otherwise you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.