https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1430164#M1531 <P>Have you been able to receive calls or texts abroad previously?</P> <P>Did you receive the welcome text message on first arrival? If you send a text from your phone to your own number, does it arrive OK?</P> <P>Are the symptoms the same across all local networks that you've connected to, using manual selection?</P> Wed, 04 Sep 2024 09:34:37 GMT bristolian 2024-09-04T09:34:37Z https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1429742#M1529 <P>Good afternoon all,</P><P>I have a problem receiving calls and texts while in the EU. I can make calls and texts but not receive. Is there a person out there that can help. I've checked the phone settings and roaming etc. and all looks fine. It's a problem as I cannot get OTP's etc..</P><P>I cannot find any meaningful numbers in order to speak to a person.&nbsp;</P><P>Any help will be appreciated.</P> Tue, 03 Sep 2024 15:50:55 GMT https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1429742#M1529 Listed 2024-09-03T15:50:55Z https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1430154#M1530 <P>Hi <SPAN style="color:var(--ck-color-mention-text);"><SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/4519314">@Listed</a></SPAN></SPAN> I hope you're having amazing time abroad <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span></P> <P>&nbsp;</P> <P>I'm concerned to hear that you can't receive calls and texts. Do you know if it's just one person or company that can't call and text you, or is it the same for all the calls and texts that you're trying to receive?</P> <P>Chris S</P> Wed, 04 Sep 2024 09:27:03 GMT https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1430154#M1530 Chris_S 2024-09-04T09:27:03Z https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1430164#M1531 <P>Have you been able to receive calls or texts abroad previously?</P> <P>Did you receive the welcome text message on first arrival? If you send a text from your phone to your own number, does it arrive OK?</P> <P>Are the symptoms the same across all local networks that you've connected to, using manual selection?</P> Wed, 04 Sep 2024 09:34:37 GMT https://community.ee.co.uk/t5/Roaming/Is-it-possible-to-speak-to-a-customer-service-person/m-p/1430164#M1531 bristolian 2024-09-04T09:34:37Z