topic Re: Recieving txt message abroad in Roaming

Recieving txt message abroad

Khd1986 — Tue, 03 Sep 2024 11:59:34 GMT

I did t activate roaming and I can't find how to activate it through my re account I need to access an important txt message ASAP

Re: Recieving txt message abroad

bristolian — Tue, 03 Sep 2024 12:02:30 GMT

Your ability to get coverage abroad (which calls, texts & mobile data rely on) is dependent on roaming being activated - which allows your phone to connect to foreign networks.

On PAYG, this is auto-enabled once your phone is used in the UK first.
On pay-monthly, this needs to be enabled manually - usually by texting ROAMING to 150 before leaving the UK. Did you do this?

If you are on pay-monthly and now find yourself abroad without having enabled roaming, your only recourse will be to contact CS to request it activated. You can either contact +44 7953 966150 from another working phone, or +44 800 9566000 using a web-calling app such as Skype over WiFi.

Re: Recieving txt message abroad

XRaySpeX — Tue, 03 Sep 2024 12:43:10 GMT

You need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. on Skype over WiFi. It should be free.