topic Re: Roam in EU/Serbia in Roaming

Roam in EU/Serbia

ciaskin — Tue, 03 Sep 2024 09:52:01 GMT

Hi. I have a free add-on to my pay monthly mobile plan called 'Roam in EU' .

Can anyone advise which countries this covers - and is Serbia is excluded as a non-EU country? If so, what do I need to buy as the extra add-on to secure roaming there? Thanks.

Re: Roam in EU/Serbia

bristolian — Tue, 03 Sep 2024 10:01:40 GMT

EE's "Europe zone" countries are listed on https://ee.co.uk/help/mobile/roaming/eu-roaming-charges

You can view roaming charges, and possible add-ons, via https://ee.co.uk/help/mobile/roaming/roaming-costs > Serbia

Whatever add-ons you choose, ensure the free roaming facility is enabled by texting ROAMING to 150 before leaving the UK. This is crucial to having access to foreign networks, and thus coverage abroad.

Re: Roam in EU/Serbia

ciaskin — Tue, 03 Sep 2024 12:11:12 GMT

Thanks Bristolian.

So it would seem that Serbia is not covered by the 'Roam in EU' add on. Do you (or does anyone else) know if there is an option to buy a different add on in advance which would allow me to use my 60gb data allowance while I am there? (Paying £8.45 per day for a daily Travel Data Pass that gives me 150gb that I won't use via seems a bit excessive).

Alternatively, the EE site says I can buy a 'standard roaming data add-on' when I get there. I'll receive a text when I land with info on how to do this. Anyone know how much that is likely to cost?

Any advice much appreciated!!

Re: Roam in EU/Serbia

bristolian — Tue, 03 Sep 2024 12:20:51 GMT

Usage of your UK allowances requires you to either be travelling to the EU, or one of the countries covered by the "Roam Abroad" add-on - Serbia is neither.

Roaming data costs are listed in PDF price guide - Serbia is in Zone-C:

Re: Roam in EU/Serbia

XRaySpeX — Tue, 03 Sep 2024 13:14:40 GMT

Even in the EU the FUP on data usage while roaming on contract is 50 GB data per billing month.