topic Re: IM IN THE DR in Roaming

IM IN THE DR

Oliviat1997 — Fri, 09 Oct 2026 11:52:24 GMT

Hi there. I’m in the Dominican Republic at the moment, my data works fine as I have the all inclusive plan, however I can’t make any calls to the UK…. I can’t even call EE everytime I call a Spanish automated women is on the phone (I don’t speak Spanish) any tips please? I toggled airplane mode on and off 200 times, restarted my phone too many times, Skype isn’t a thing anymore so no one try to suggest Skype to me…. All these other WiFi calling apps they expect me to pay for… (don’t see why I should when I’m paying for EE for my all inclusive plan to call back to the UK)….

Re: IM IN THE DR

XRaySpeX — Fri, 09 Oct 2026 12:00:54 GMT

Try selecting a network manually rather than auto.

Re: IM IN THE DR

Northerner — Fri, 09 Oct 2026 13:35:01 GMT

Hi @Oliviat1997

Have you added the international code before your number.

Thanks

Re: IM IN THE DR

Oliviat1997 — Fri, 09 Oct 2026 14:47:47 GMT

Yes I did, and still the same thing, automated Spanish woman on the other end

Re: IM IN THE DR

Oliviat1997 — Fri, 09 Oct 2026 14:52:13 GMT

I tried that and the only one that works is that one that is automatic, the other 2 networks keeps saying call fail

Re: IM IN THE DR

Christopher_G — Fri, 09 Oct 2026 17:55:44 GMT

Hi @Oliviat1997

Welcome to the community. I hope you're having a lovely time in the Dominican Republic so far.

If your data is working OK, it would indicate that your plan and roaming are set up. If you're able to, I recommend speaking with our customer support team from another phone so they can double-check everything from our side.

Chris