topic Can’t receive messages or calls in Roaming

Can’t receive messages or calls

Vanessanessa — Mon, 21 Sep 2026 15:47:46 GMT

I can’t receive and send any messages except for messages from EE while in Ghana.

Re: Can’t receive messages or calls

XRaySpeX — Mon, 21 Sep 2026 16:57:05 GMT

@Vanessanessa : Can you make & receive calls?

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Did you receive a Welcome text upon arrival?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?

If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

Re: Can’t receive messages or calls

Vanessanessa — Mon, 21 Sep 2026 17:47:15 GMT

How to check if my number is blocked?

Re: Can’t receive messages or calls

XRaySpeX — Mon, 21 Sep 2026 17:55:03 GMT

@Vanessanessa : Why do you think it might be blocked? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.