https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639701#M11090 <P>I’ve just changed to EE and am not very phone savvy. I have EU roaming within package. I’m ijust come to Spain and when trying to call UK my phone says unable to connect at the moment. &nbsp;Any advice please. Thank you</P> Sun, 13 Sep 2026 05:59:27 GMT Davidscrafton 2026-09-13T05:59:27Z https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639701#M11090 <P>I’ve just changed to EE and am not very phone savvy. I have EU roaming within package. I’m ijust come to Spain and when trying to call UK my phone says unable to connect at the moment. &nbsp;Any advice please. Thank you</P> Sun, 13 Sep 2026 05:59:27 GMT https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639701#M11090 Davidscrafton 2026-09-13T05:59:27Z https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639705#M11091 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5051222">@Davidscrafton</a></SPAN>,</P> <P>I hope you're having a great time in Spain.</P> <P>I can imagine it's worrying when you're unable to connect your phone to make calls.</P> <P>Are you able to send and receive text messages?</P> <P>I'd recommend restarting your phone, turning it off completely for 30 seconds, then turning it back on, as this can force it to reconnect to the local Spanish network.</P> <P>Chris S</P> Sun, 13 Sep 2026 07:21:49 GMT https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639705#M11091 Chris_S 2026-09-13T07:21:49Z https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639763#M11092 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5051222">@Davidscrafton</a>&nbsp;, did you make sure that roaming is enabled on your account before going abroad?</P> Sun, 13 Sep 2026 11:46:51 GMT https://community.ee.co.uk/t5/Roaming/Calling/m-p/1639763#M11092 Schockwave 2026-09-13T11:46:51Z