https://community.ee.co.uk/t5/Roaming/My-son-has-arrived-in-Belgium-and-his-phone-won-t-work/m-p/1638023#M11003 Thu, 03 Sep 2026 08:19:16 GMT Betty25 2026-09-03T08:19:16Z https://community.ee.co.uk/t5/Roaming/My-son-has-arrived-in-Belgium-and-his-phone-won-t-work/m-p/1638023#M11003 Thu, 03 Sep 2026 08:19:16 GMT https://community.ee.co.uk/t5/Roaming/My-son-has-arrived-in-Belgium-and-his-phone-won-t-work/m-p/1638023#M11003 Betty25 2026-09-03T08:19:16Z https://community.ee.co.uk/t5/Roaming/My-son-has-arrived-in-Belgium-and-his-phone-won-t-work/m-p/1638042#M11010 <P>Hi <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/2208493">@Betty25</a></SPAN>&nbsp;</P> <P>Welcome to the community.</P> <P>To give you some help here in the community, we'll need a little more information. Is the phone on contract or pay as you go? Can your son connect to a Belgian network?</P> <P>If you need someone to look over his account, the account holder will need to get in contact with our <A href="https://ee.co.uk/contact-ee" target="_blank">customer support team</A>. They'll be able to make sure everything is correct on our end, and help him get his phone working.</P> <P>Let us know how you get on please.</P> <P>Chris</P> Thu, 03 Sep 2026 10:23:34 GMT https://community.ee.co.uk/t5/Roaming/My-son-has-arrived-in-Belgium-and-his-phone-won-t-work/m-p/1638042#M11010 Christopher_G 2026-09-03T10:23:34Z