topic Re: data roaming; in Roaming

data roaming;

rogerd68 — Wed, 12 Aug 2026 16:47:43 GMT

My data roaming is not working. I have a 5G signal but I can't use any apps that require data. eg WhatsApp, safari, email, Waze etc. Can anyone help fix this?

Re: data roaming;

XRaySpeX — Wed, 12 Aug 2026 16:57:12 GMT

@rogerd68 : Can you make calls & texts?

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Did you receive a Welcome text upon arrival?

Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?

If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

Re: data roaming;

Chris_B — Wed, 12 Aug 2026 19:59:30 GMT

@rogerd68 Have you enabled within the device settings in mobile data Data Roaming. This needs to be enabled when abroad to have use of data when abroad.