topic Roaming in Roaming

Roaming

JH1972 — Tue, 11 Aug 2026 06:08:51 GMT

Hi I am currently experiencing issues in Kefalonia Greece with my iPhone not sending or receiving media

phone is topped up Data roaming on. Appear to have good network Cosmote (other family members don’t seem to have a problem- one has an iPhone )

gone into settings roaming enabled. Switched on and off a number of times - toggled aeroplane mode as suggested

nothing seems to be working

any suggestions please ?

kind regards

Chris_B — Tue, 11 Aug 2026 07:11:05 GMT

@JH1972 Can you please confirm what you mean by media ?

JH1972 — Tue, 11 Aug 2026 07:27:24 GMT

Hi sorry yes - basically no mobile data at all

can’t send a text message /email / what’s app etc

only on the WiFi

JH1972 — Tue, 11 Aug 2026 07:30:32 GMT

Actually I can send an ordinary SMS message

just not anything that requires internet

Peter_W — Tue, 11 Aug 2026 08:21:47 GMT

Welcome to the Community, @JH1972

Am I correct in thinking you're on pay as you go?

If that's the case, you'll need to opt-in to a data add-on in order to use the internet, but normal texts would be covered if you had credit.

You can find more details about these options here:

Peter