topic Abroad unable to contact EE in Roaming

Abroad unable to contact EE

Booge68 — Thu, 30 Jul 2026 09:09:52 GMT

Just switched 4 contracts to EE last month , unable to use the 150 or +44 mobile to reach EE. Now abroad and have no roaming or call capability on any of the phones despite being included in the 4 contracts and reassurances from EE fore left that all sorted.
tried X and Messenger but just get auto contact us on these numbers response!
Any help from EE on here please?

Re: Abroad unable to contact EE

Booge68 — Thu, 30 Jul 2026 09:12:46 GMT

Re: Abroad unable to contact EE

XRaySpeX — Thu, 30 Jul 2026 10:22:43 GMT

Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Did you receive a Welcome text upon arrival?

Did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.