topic Re: Can't change swappable benefit in Roaming

Can't change swappable benefit

Liam9680 — Tue, 28 Jul 2026 22:19:48 GMT

Only to Turkey tomorrow and just went online on my app to change my swappable benefit but keep coming up with a error on the app and on the web. What can I do? I know it says it can take 24h to swap over but I don't have that long

Re: Can't change swappable benefit

Chris_B — Wed, 29 Jul 2026 07:56:49 GMT

@Liam9680 Your swappable benefit doesn’t include turkey as Turkey isn’t in the EU. The benefit is for EU countries.

Re: Can't change swappable benefit

Liam9680 — Wed, 29 Jul 2026 09:58:23 GMT

That's where your wrong mate, there is a roaming ROW which includes turkey. Sorted now but don't spread misinformation