https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1624570#M10557 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3437768">@Chriskemball</a>&nbsp;: Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Fri, 19 Jun 2026 14:15:20 GMT XRaySpeX 2026-06-19T14:15:20Z https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1624567#M10556 <P>I am an EE UK customer and find a I cannot access French mobile networks while in France. What should I do?</P> Fri, 19 Jun 2026 14:09:11 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1624567#M10556 Chriskemball 2026-06-19T14:09:11Z https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1624570#M10557 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/3437768">@Chriskemball</a>&nbsp;: Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR />If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Fri, 19 Jun 2026 14:15:20 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1624570#M10557 XRaySpeX 2026-06-19T14:15:20Z