topic Phone block abroad in Roaming

Phone block abroad

marybenno1234-- — Sun, 07 Jun 2026 13:19:42 GMT

Hi gang my phone's been partially cut off coz not paid my bill I'm on holiday I can't even call them to discuss it I've just paid half my bill but still can't call them how can I SPK to them I've got dispute over my contract before I left anyone help me I'm panicking in case they cut me off altogether all my travel Doc's are on here my wife's phone broke on way over HELP PLEASE

Re: Phone block abroad

Northerner — Sun, 07 Jun 2026 13:31:04 GMT

Hi @marybenno1234--

There is no account access on these forums.

Use another device and call EE international number: https://ee.co.uk/help/contact-ee

Alternatively wait until you come home.

Thanks

Re: Phone block abroad

bristolian — Sun, 07 Jun 2026 16:01:26 GMT

@marybenno1234-- wrote:
I'm panicking in case they cut me off altogether all my travel Doc's are on here

Even in the case of your phone's network service being suspended, access to documents & data contained on it will still be available.