topic Re: Roaming in Rhodes in Roaming

Roaming in Rhodes

clarissamorrall — Thu, 28 May 2026 07:46:21 GMT

Good Morning, My daughter has flown to Rhodes with her friend and family last night. She is only 15 so went to EE to check roaming was set up before she left and it was. She has had a text when she landed to confirm roaming is included in her contract. She is unable to get any internet at all. Her settings look completely different to mine at hime and she has no option to search for another network. All we can see is sim options Primary which shows her number and used as business which is off. any help on the settings we need to change would be appreciated. Thank you

Re: Roaming in Rhodes

Katie_B — Thu, 28 May 2026 07:48:28 GMT

Hello @clarissamorrall.

Thanks for coming here.

Does your daughter have signal?

Can she make calls OK?

Speak soon,

Katie

Re: Roaming in Rhodes

clarissamorrall — Thu, 28 May 2026 07:50:04 GMT

@Katie_B Yes she has signal 🙂

Thank you

Clarissa

Re: Roaming in Rhodes

Katie_B — Thu, 28 May 2026 07:51:42 GMT

Thanks so much for confirming @clarissamorrall.

Can she make calls and texts OK?

Katie

Re: Roaming in Rhodes

clarissamorrall — Thu, 28 May 2026 07:55:05 GMT

Yes she can @Katie_B xx

Re: Roaming in Rhodes

Katie_B — Thu, 28 May 2026 08:07:30 GMT

That's great @clarissamorrall.

This tells us Roaming is active.

What phone does your daughter have?

Has she tried rebooting the phone since arriving?

Katie