topic Re: Roaming in Roaming https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1618122#M10301 <P>Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Fri, 15 May 2026 12:05:40 GMT XRaySpeX 2026-05-15T12:05:40Z Roaming https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1618113#M10300 <P>I have brought a 24hr add on how long is it before it becomes active I am already abroad</P> Fri, 15 May 2026 11:15:13 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1618113#M10300 Katelet1 2026-05-15T11:15:13Z Re: Roaming https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1618122#M10301 <P>Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.<BR /><BR />Did you receive a Welcome text upon arrival?<BR /><BR />Are you on contract or PAYG? Had you used that SIM for making calls or texts in UK before leaving to go abroad?<BR /><BR /><STRONG>If you are on contract, did you activate roaming on your EE a/c before leaving UK by texting ROAMING to 150?</STRONG> Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.<BR /><BR />Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.</P> Fri, 15 May 2026 12:05:40 GMT https://community.ee.co.uk/t5/Roaming/Roaming/m-p/1618122#M10301 XRaySpeX 2026-05-15T12:05:40Z