topic Re: Hotspot whilst in the US in Roaming

Hotspot whilst in the US

VB1420 — Mon, 06 Apr 2026 12:18:00 GMT

Hi all, I am currently in the US and have paid for data roaming. My children have tried to use my hotspot but it just won’t work - I have turned off maximise compatibility but not sure what else I can do? They click on my hotspot, enter the password but it doesnt connect. Any help very much appreciated! Thanks so much

Re: Hotspot whilst in the US

VB1420 — Mon, 06 Apr 2026 12:19:37 GMT

Re: Hotspot whilst in the US

XRaySpeX — Mon, 06 Apr 2026 12:42:23 GMT

@VB1420 : You say your children can't use your hotspot but can you yourself use data whilst there?

Re: Hotspot whilst in the US

VB1420 — Mon, 06 Apr 2026 13:59:57 GMT

Hello yes that’s right. I’ve now reset my network settings and now no one can find my personal hotspot at all!

Re: Hotspot whilst in the US

Lesley_W — Mon, 06 Apr 2026 15:23:01 GMT

Hi @VB1420

Welcome to our community.

Is your phone still working as normal since resetting the network settings?

Is your phone on the most up to date software?

Lesley

Re: Hotspot whilst in the US

VB1420 — Mon, 06 Apr 2026 15:26:45 GMT

Thanks Lesley. Yes working totally fine and all up to date.

Re: Hotspot whilst in the US

Lesley_W — Tue, 07 Apr 2026 09:47:33 GMT

What make and model of phone are you using @VB1420?

Lesley

Re: Hotspot whilst in the US

VB1420 — Tue, 07 Apr 2026 09:58:40 GMT

Hi Lesley iPhone 13

Re: Hotspot whilst in the US

Lesley_W — Tue, 07 Apr 2026 10:58:22 GMT

Is it just your children that are having trouble connecting @VB1420?

Has anyone else tried?

Lesley

Re: Hotspot whilst in the US

VB1420 — Wed, 08 Apr 2026 10:36:04 GMT

Hi, yes my husband has tried and can’t find me either.

Re: Hotspot whilst in the US

Lesley_W — Wed, 08 Apr 2026 11:17:35 GMT

Do both devices have WiFi and Bluetooth enabled @VB1420 ?

There are some other troubleshooting steps we can try, but not all carriers support tethering so it may be that because you are roaming and using another network, it isn't available.

Lesley