iPhone 16 issues abroad

Scottyb52 — Sun, 05 Apr 2026 13:07:13 GMT

I am having issues getting my daughter connected , roaming using her phone in Spain

we are under a family plan my wife’s works mines works but my daughter does not

any solutions

Re: iPhone 16 issues abroad

XRaySpeX — Sun, 05 Apr 2026 16:07:22 GMT

@Scottyb52 : Often just rebooting the phone is the simple remedy. Also try selecting a network manually rather than auto.

Did she receive a Welcome text upon arrival?

Did she activate roaming on her EE a/c before leaving UK by texting ROAMING to 150? Having a roaming billing add-on doesn't of itself activate roaming on your a/c. Having roaming activated on your EE a/c, not just on your device, is crucial to using your contract SIM abroad.

Otherwise if you are on contract you need to call CS to get your roaming activated. Try calling CS on the Freephone no. in my sig. using a web-calling app over WiFi.

topic iPhone 16 issues abroad in Roaming

iPhone 16 issues abroad

Re: iPhone 16 issues abroad