topic Re: OTP code not received in Roaming

OTP code not received

Musman92 — Sun, 29 Sep 2024 09:59:11 GMT

Good morning all!

I have a quick question regarding OTP. I'm currently in the Middle East (have been for 2 months) and have not received any OTP's I've requested numerous times. Kindly help me!

Re: OTP code not received

Northerner — Sun, 29 Sep 2024 10:55:21 GMT

Hi @Musman92

Do you have roaming and international calls and text activated.

Are you pay monthly contract or PAYG.

Thanks

Re: OTP code not received

bristolian — Sun, 29 Sep 2024 12:02:15 GMT

Can you receive person-to-person texts? Did you receive automated OTP-type texts before travelling abroad?

Have you connected to each available local network in-turn to rule out an MNO-specific issue?

Re: OTP code not received

Musman92 — Sun, 29 Sep 2024 13:05:22 GMT

Yes, I receive person to person text message but OTP or passcode not received. When i put the number in any app and they send me the OTP on SIM, I can’t receive any OTP.

Re: OTP code not received

Musman92 — Sun, 29 Sep 2024 13:06:12 GMT

Yes,

Roaming activated. And i pay monthly contract.

Re: OTP code not received

bristolian — Sun, 29 Sep 2024 13:10:33 GMT

Have you connected to each available local network in-turn to rule out an MNO-specific issue?