topic Re: Top-up not showing up in Pay as you go

Top-up not showing up

Terri164 — Fri, 05 Sep 2025 06:22:03 GMT

I topped up but isn’t there??

Re: Top-up not showing up

Chris_S — Fri, 05 Sep 2025 07:16:34 GMT

How long has it been since you topped up your phone?

An EE top-up is usually instant, and you'll receive a text message to confirm when it's successful. If your credit hasn't updated within 24 hours, you should contact us, and an agent will get your top-up looked into for you.

Chris S

Re: Top-up not showing up

XRaySpeX — Fri, 05 Sep 2025 11:31:07 GMT

Could your credit have bought your Pack?

What does texting AL to 150 from your no. fully report verbatim (it is free)?

Re: Top-up not showing up

Sophiewolfe — Fri, 09 Oct 2026 16:53:27 GMT

Iv have credit there

Re: Top-up not showing up

XRaySpeX — Fri, 09 Oct 2026 18:11:53 GMT

@Sophiewolfe : Where? What about it? Please clearly explain your issue & circumstances in greater detail & we'll do our best to help you with it.