https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644079#M76088 <P>I recently tried to save my card on the EE app and every time I write my card details and press save it directs me to another page and shows a page saying "This content is blocked. Contact the site owner to fix the issue." Is there any other way I can save my card or get rid of this problem?&nbsp;</P> Sun, 04 Oct 2026 15:07:40 GMT Yagmur52 2026-10-04T15:07:40Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644079#M76088 <P>I recently tried to save my card on the EE app and every time I write my card details and press save it directs me to another page and shows a page saying "This content is blocked. Contact the site owner to fix the issue." Is there any other way I can save my card or get rid of this problem?&nbsp;</P> Sun, 04 Oct 2026 15:07:40 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644079#M76088 Yagmur52 2026-10-04T15:07:40Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644080#M76089 <P>Is this card to be used to top-up on PAYG?</P> Sun, 04 Oct 2026 15:11:29 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644080#M76089 XRaySpeX 2026-10-04T15:11:29Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644084#M76090 <P>I'm going use this card to pay for a plan. It's my first time using a UK sim card so I am not sure what exactly is PAYG. I just want to save my card details and it won't let me.</P><P>&nbsp;</P> Sun, 04 Oct 2026 15:26:45 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644084#M76090 Yagmur52 2026-10-04T15:26:45Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644085#M76091 <P>PAYG =Pay As You Go or pre-paid. You only top-up <STRONG>before</STRONG> you can buy a plan.</P> Sun, 04 Oct 2026 15:30:02 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644085#M76091 XRaySpeX 2026-10-04T15:30:02Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644086#M76092 <P>Thank you. But the app or the EE number won't let me top up my account. I can not save my card details nor use them and I couldn't get connected to the customer service. Is there any way I can solve this problem?</P><P>&nbsp;</P> Sun, 04 Oct 2026 15:33:31 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644086#M76092 Yagmur52 2026-10-04T15:33:31Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644087#M76093 <P>So it is PAYG &amp; you are trying to top-up. Is the card a UK bank card?</P> Sun, 04 Oct 2026 15:36:01 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644087#M76093 XRaySpeX 2026-10-04T15:36:01Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644089#M76094 <P>No, the card is not an UK card but it is visa</P> Sun, 04 Oct 2026 15:38:03 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644089#M76094 Yagmur52 2026-10-04T15:38:03Z https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644090#M76095 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5062971">@Yagmur52</a>&nbsp;: You need to call CS to top-up with a non-UK card.</P> Sun, 04 Oct 2026 15:41:44 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Troubles-with-saving-my-card-on-the-app/m-p/1644090#M76095 XRaySpeX 2026-10-04T15:41:44Z