topic Re: How to keep mine, existing number as pay as you go in Pay as you go

How to keep mine, existing number as pay as you go

polar11 — Mon, 21 Sep 2026 15:33:48 GMT

how to keep my existing number as pay as you go. My contract finished today. and I'd like to keep my number, as pay as you go.

[Mod edit: Mobile number removed for privacy.]

Re: How to keep mine, existing number as pay as you go

Schockwave — Mon, 21 Sep 2026 15:25:50 GMT

@polar11 , you can check here:

https://community.ee.co.uk/t5/Pay-as-you-go/Understanding-Pay-As-You-Go-Hibernation-and-how-to-keep-your/td-p/1606627

This should let you know how not to let it go into hibernation.

You need to make a chargeable call or text every 6 months.

Re: How to keep mine, existing number as pay as you go

Schockwave — Mon, 21 Sep 2026 15:29:26 GMT

@polar11 , do you already have a pay as you go SIM card or is it a contract with the number?

If the latter, you will have to ring customer service to change it to pay as you go.

If on the other hand, you are wanting to move network to EE, you need to get a PAC code from the network you are on, but not with EE, and apply for the pay as you go SIM card and give the PAC to EE.

Re: How to keep mine, existing number as pay as you go

XRaySpeX — Mon, 21 Sep 2026 17:28:52 GMT

You need to call CS to cancel your contract by giving 30 days notice & at the same time ask for it to be moved to PAYG at the end of the notice period..