topic Re: Data abroad gone off after paying for unlimited for a week in Pay as you go

Data abroad gone off after paying for unlimited for a week

jessicapeakman — Fri, 21 Aug 2026 11:12:07 GMT

I payed 16£ for unlimited data for a week and its gone off ive reset my phone and still nothing.

This ia the message to confirm

Your £16 Unltd data add-on for 7 days has been added. This will end at 23:59 on 23/08

Re: Data abroad gone off after paying for unlimited for a week

XRaySpeX — Fri, 21 Aug 2026 11:27:09 GMT

@jessicapeakman : You have just bought a PAYG £16 Unlimited UK data add-on. That doesn't necessarily mean you can use it abroad. If you are in EU you may use only 25 GB data but elsewhere you can't use it at all.

Where abroad are you?

Re: Data abroad gone off after paying for unlimited for a week

jessicapeakman — Fri, 21 Aug 2026 12:08:34 GMT

Im in tenerife I brought this in the options it gave when I arrived

Re: Data abroad gone off after paying for unlimited for a week

XRaySpeX — Fri, 21 Aug 2026 12:17:35 GMT

Then it gave up after you used 25 GB.