topic Re: Adding new number in Pay as you go

Adding new number

NelsonDog — Sun, 26 Jul 2026 16:35:22 GMT

Hello,

I have an existing pay as you go account. Earlier today I purchased a new pay as you go SIM.

I have activated the number in a different handset and added credit and everything is working fine.

I logged into my account and went through the “link product” process and it said successfully linked but my new number and associated details are not displayed anywhere. I tried again and said number already linked.

Have I done something incorrectly? Is it possible to have two pay as you go numbers in the same account?

Thanks for any help

Re: Adding new number

XRaySpeX — Sun, 26 Jul 2026 18:01:48 GMT

Do you see your old no. on the home page? That should be a drop-down. Just click on it & you'll be able to see your other no.

Re: Adding new number

NelsonDog — Sun, 26 Jul 2026 20:29:48 GMT

Hi, no it’s not there. Only my existing number. Should I call 150?

Re: Adding new number

XRaySpeX — Sun, 26 Jul 2026 23:11:55 GMT

You could call CS. It won't be fixed from here.