topic Can't call after topping up in Pay as you go

Can't call after topping up

Effremtizz — Fri, 24 Jul 2026 12:31:07 GMT

Hello so like before 6 min I top ed up but I tried to call someone after I did it is not working

Chris_B — Fri, 24 Jul 2026 12:47:47 GMT

@Effremtizz Try restarting the device.

Peter_W — Fri, 24 Jul 2026 15:09:20 GMT

Welcome to the Community, @Effremtizz

The advice @Chris_B shared above is always a good first port of call.

If this doesn't make any distance, can you please try sending a text with AL to 150 and let us know what comes back?

Peter