topic Re: Card details page won't accept my French postcode in Pay as you go

Card details page won't accept my French postcode

opaz — Thu, 16 Jul 2026 17:49:13 GMT

Hi, I'm a UK national but resident in France so my UK bank has my French address. I want to renew a UK data only PAYG SIM but when i try to pay the website won't accept my French postcode. Advice? Thanks

Re: Card details page won't accept my French postcode

bristolian — Fri, 17 Jul 2026 07:25:03 GMT

EE is a UK operator, the website is designed to only accept UK addresses.

Re: Card details page won't accept my French postcode

Chris_B — Fri, 17 Jul 2026 12:11:47 GMT

@opaz EE will only post a sim to a UK address even if you get around the postcode issue and that sim will have to be activated and used first in the UK before it’ll work abroad on a roaming network.

Re: Card details page won't accept my French postcode

opaz — Fri, 17 Jul 2026 13:48:05 GMT

Thanks for the replies.

I sorted it out over the phone this morning - very early, didnt wait long, on +44 (0)7953 966 150 for foreign enquiries

They took my foreign card details over the phone no probs

I already have the sim. i wont use it till i get back to the uk (but cheers for the heads up Chris)

Re: Card details page won't accept my French postcode

Leanne_T — Fri, 17 Jul 2026 17:38:03 GMT

Hi there @opaz

Thanks for coming back and letting us know this has been sorted for you.

If you need to top up again using an international card, you would need to give us a call as you have today.

Full details can be found in our How to top up your EE pay as you go mobile page.

Leanne.