Pay As You Go

SophieG2123 — Thu, 04 Jun 2026 07:37:32 GMT

Hello,

I am travelling in South Korea with zero signal on Pay As You Go. Need an admin to log an activity so my number doesn't hibernate and I lose my number.

I cannot phone EE due to no network and I cannot find their live chat function which sued to be very helpful.

Any ideas?

Thanks

Re: Pay As You Go

Leanne_T — Thu, 04 Jun 2026 09:56:19 GMT

Hi there @SophieG2123

Thanks for coming to the community.

Sorry we have no account access on the community to make sure the account does no go into hibernation. You would need to get in touch from any other phone and one of our pay as you go guides will get this sorted for you.

More details can be found in our Understanding Pay As You Go Hibernation – and how to keep your number active - The EE Community article.

Leanne.

topic Pay As You Go in Pay as you go

Pay As You Go

Re: Pay As You Go