https://community.ee.co.uk/t5/Pay-as-you-go/Topped-Up-but-no-credit-available/m-p/1620929#M75190 <P>Hi everyone,</P><P>I topped up my account and received an email that it was successful, however there is no credit showing on the account and I am unable to purchase a plan or make calls or do anything.</P><P>Any advice?</P><P>&nbsp;</P><P>Many thanks.</P> Mon, 01 Jun 2026 05:50:48 GMT Plume972 2026-06-01T05:50:48Z https://community.ee.co.uk/t5/Pay-as-you-go/Topped-Up-but-no-credit-available/m-p/1620929#M75190 <P>Hi everyone,</P><P>I topped up my account and received an email that it was successful, however there is no credit showing on the account and I am unable to purchase a plan or make calls or do anything.</P><P>Any advice?</P><P>&nbsp;</P><P>Many thanks.</P> Mon, 01 Jun 2026 05:50:48 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Topped-Up-but-no-credit-available/m-p/1620929#M75190 Plume972 2026-06-01T05:50:48Z https://community.ee.co.uk/t5/Pay-as-you-go/Topped-Up-but-no-credit-available/m-p/1620937#M75191 <P><a href="https://community.ee.co.uk/t5/user/viewprofilepage/user-id/5001159">@Plume972</a>&nbsp; Try restarting the device. &nbsp;</P> Mon, 01 Jun 2026 07:15:33 GMT https://community.ee.co.uk/t5/Pay-as-you-go/Topped-Up-but-no-credit-available/m-p/1620937#M75191 Chris_B 2026-06-01T07:15:33Z