topic Re: EE, what a nuisance when trying to pay in Pay as you go

EE, what a nuisance when trying to pay

Swedger808 — Mon, 25 May 2026 07:19:36 GMT

How the hell can something so simple he made so difficult?

Monthly payment didn't process this morning, so now I try to pay it but can't seem to do so. Can't do it on here or in the app, plenty options to buy extra top ups though. Can't ring or text them on 150 as there is no credit in the phone

Does anyone have a better solution please

Re: EE, what a nuisance when trying to pay

Northerner — Mon, 25 May 2026 08:30:41 GMT

Hi @Swedger808

Many ways to pay, see here: https://ee.co.uk/help/billing-payments/payment-methods/pay-your-mobile-or-broadband-bill

Thanks

Re: EE, what a nuisance when trying to pay

Swedger808 — Mon, 25 May 2026 09:06:23 GMT

I've called that, still unable to speak with a human. There's lots of options to buy add-ons or pay for other topups via automated messages and presses of different numbers on my keypad, trying to speak with someone to explain what I actually need there is nothing to help.

Also rang 07953966150, 08009165555, 150, 03330433170

It's a bit shambolic in fairness

Re: EE, what a nuisance when trying to pay

Ritu_D — Mon, 25 May 2026 12:38:14 GMT

Hi @Swedger808

Thanks for coming back and letting us know you have already tried calling.

You can find more information regarding topping up your Pay as you go here.

Thanks

Ritu

Re: EE, what a nuisance when trying to pay

XRaySpeX — Mon, 25 May 2026 15:02:58 GMT

@Swedger808 : Try using Fast Top-up online to pay by UK bank card. You don't need to login or register anything. All you need is your mobile no. & it doesn't remember your card details.